Managing your organization’s business throughout the office and across the Web — this is the iMIS solution.
Unify Your Systems
iMIS e-Series allows your organization to conduct business and disseminate information over the Web while at the same time automating your back office – all in a single solution. Further, the iMIS e-commerce solution comes with integration for your financial and customer relation-ship management system. The iMIS e-business solution combines the full-featured iMIS back office system with Microsoft Site Server and Commerce Server technology – resulting in a rich, Web-based product.
All iMIS Web modules integrate with the iMIS back office software through the iMIS e-Integration component. Interfaces to third-party business systems are also available to create a seamless accounting process for all financial transactions from the Web to the back office.
You can integrate iMIS into your existing website, which preserves your investment and maintains the look and feel you created for your organization.
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Integrate Your Office with Your Website
These iMIS Web modules automatically and seamlessly integrate to the iMIS back-office software with the iMIS e-Integration component. This integration allows real-time updating of prices and product descriptions made from the back office in any client/server version. As a result, you need to make changes within iMIS or the Web modules only once.
Integration saves valuable staff time by synchronizing data and presenting a unified view between the Web and your back office. With the exception of e-Billing, payments made over the Web flow into your back office accounting system, eliminating duplicate data entry.
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Customize Your Website
iMIS can be customized providing you with the flexibility to adapt iMIS to your business requirements. By leveraging this feature you can:
- Create custom views to your website.
- Create custom tables and windows to track any desired demographic data with appropriate security restrictions.
- Harvest data from your website or publish additional iMIS-based data to your Web users.
Use Crystal reports to create an enterprise reporting system to evaluate your website’s effectiveness, from reporting on the top-selling items to identifying the most effective promotions.
The open iMIS architecture speeds implementation and supports required communication between the Web and customer channels.
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Customize Your Security
iMIS e-Security offers a multi-level security system; it allows for secure multiple sets of users or separate and secure organization contact management to your website.
Create different classes of users with varying levels of access. When accessing the secure areas of your website, all users must log in, which will establish their user class and defined level of access. For example, you may authorize customers to view and update data, such as their own name and address, but not that of others.
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iMIS e-Series
Allows your organization to conduct business and disseminate information over the Web while it automates the workload back in your office – one solution across all fronts. With the iMIS e-Series, your customers can process business transactions online. The iMIS iMIS e-Series is comprised of five separate modules:
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iMIS e-Customer Management
Manage Your Customers
iMIS e-Customer Management collects and manages data describing customers. With this powerful product, you can:
- Create and publish online and traditional customer directories using the data collected through this module.
- Use the website registration features to record the interests, demographics, and historical activities of each customer.
- Authorize visitors to your website to update their own information. Using this information, you can provide a more personalized and convenient experience when customers return to your
website.
- Use the extensive reporting tools for historical analysis so that you can analyze activity history to identify your most active customers.
- This customer management product is also equipped with an integrated batch outbound e-mail feature to provide a real-time, single view of the customer relationship history at all
times. iMIS e-Customer Management offers activity management, iMIS back-office system integration, and personalization features to bring maximum productivity to your
organization.
- The iMIS e-Customizer component provides customizable demographic functionality to this module. The ability to view customer directories, perform name searches, view activity history and perform maintenance – all online – truly make this system unique!
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iMIS e-Events
- Automate Your Events: iMIS e-Events is a fully functional Web-based Events Management system. Use it to:
- Offer registration functions for events of any size or type, from organization meetings to training courses, on your website.
- View an individual’s event activity, both current and previous, from the standard events window.
- Automatically publish a list of available events and allow website visitors to browse the information, even control which events appear.
- iMIS e-Events provides seamless integration of all financial transactions. You can publish extensive event information from iMIS e-Events on your website. Customers can search, register, and pay for events over the Web. After a visitor has registered for an event on your website, the record is updated automatically in your iMIS database, and the information displays immediately in a single view of the visitor’s history in iMIS e-Customer Management.
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iMIS e-Orders
Process Your Orders
iMIS e-Orders allows you to quickly create and deploy a dynamic online storefront. This module:
- Records order history for both registered customers and anonymous users of a public site.
- Provides loyalty-building features such as one-click buying, which helps you retain customers.
- Manages all merchandise data, including products, attributes, and pricing.
- Orders received over the Web flow down seamlessly to your back office iMIS system, eliminating the inefficiency and errors of re-keying. Web transactions appear in each customer’s iMIS record in real time, assuring your staff an accurate, single view of customer profiles at all times.
- iMIS e-Orders separates merchandise and content from layout, giving you direct control over how merchandise is presented, promoted, and priced. This allows you to publish new content
quickly, free of dependencies on Web designers.
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iMIS e-Donations
Receive Your Donations
iMIS e-Donations give your donors the ability to click on a button and easily make a
donation online. iMIS e-Donations offer seamless integration with the iMIS back office system, enabling your organization to specify the fund to which a donor may contribute. The easy-to-use interface encourages donors to complete their transactions without assistance.
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iMIS e-Billing
Collect Your Outstanding Balances Online
You can extend the power of iMIS e-Customer Management by adding the iMIS e-Billing module. iMIS e-Billing allows your members to pay their outstanding balances for such things as subscriptions with credit cards via an e-mail message. Upon receiving the e-mail notice, your organization can process the credit card information electronically using automatic credit card authorization in the payment windows of iMIS modules. Your customers can use the e-Billing module for specific types of payments or all of their open accounts receivable. For example, if a customer owes your organization for dues, events, and orders, the total amount owed can be paid in one transaction.
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Technical Information and Compatibility for iMIS e-Series and Express!
Minimum System Requirements
- Quality 266 MHz or better Pentium-class server with CD-ROM drive, keyboard, mouse, monitor, and appropriate backup device for server.
- 128 MB RAM (256 MB recommended)
- 8 MB additional RAM per each iMIS e-Series or Express! site
- Ample hard drive space, 4 GB SCSI minimum (Includes ColdFusion, iMIS e-Series and >Express!, and NT Option Pack 4 space requirements)
- Intel Ether Express! PRO 10/100 or 3Com 10/100 PCI Ethernet Adapter or equivalent
- Minimum Software Requirements
- Microsoft Windows NT Server version 4.0 and Windows NT 4.0 Service Pack 5 or later.
- Microsoft Windows NT 4.0 Option Pack (IIS)
- Allaire ColdFusion Professional 4.0 or 4.5 for Microsoft Windows NT Server 4.0
- Access to a POP3/SMTP mail server
- Access to IP address management software (DNS) for IP address resolution, for example, http://www.advsol.com/ = 207.207.43.230
- Either Microsoft SQL 6.5 or Sybase Adaptive Server 6.03
- MS SQL Server
- MS SQL Server 6.5 (with Service Pack 5)
- MS SQL Server 7.0 (with Service Pack 2)
- MS SQL Server Client and Utilities (ISQL_W, Enterprise Manager, SQL Server ODBC Driver 2.65 or higher)
- MS SQL Server Internet Connector 6.5 or 7.0 license
- Sybase Adaptive Server Anywhere 6.03
- Sybase Adaptive Server Anywhere 6.03 for NT
- Sybase Central for SQL Anywhere
- Microsoft Internet Explorer 4.0 or Netscape 4.0 or higher
- Minimum Connection Requirements
- Minimum 128K ISDN connection between Web Server and Internet (128K Burstable T-1 connection suggested)
- Minimum 128K ISDN connection between Web Server and SQL Server Server (128 K Burstable T-1 connection suggested)
Note: iMIS e-Series is not designed to work with network connection speeds less than ISDN between the hosting Server and the association database. Using 33.6K modems or even 56K modems on production websites is inadequate. While this may work for one or two concurrent users during a demo, this small bandwidth will not hold up under a heavy load. Be sure to include the cost of a dedicated ISDN or better connection in the cost of an iMIS e-Series and Express! site.
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Recommended Software
- Microsoft NT Resource Kit 4.0 (used for system administration tasks)
- Web log analysis software, for example, Web Trends (provides web usage reports) http://www.webtrends.com/
- Executive Software Diskeeper (disk defragmenter to optimize hard drives) (STRONGLY RECOMMENDED) http://www.executive.com/
- WSFTPD32 ftp shareware program latest version or Microsoft FTP (used for FTP server) Ipswitch, Inc. http://www.wsftp.com/products/ws_ftp/, phone: (781) 676-5700
- Symantec PC Anywhere 32 latest version (used for remote administration of server) (only required for remote administration of the Web server from off-site) (STRONGLY RECOMMENDED) http://www.symantec.com/
- Optional Software
- Allaire Forums 2.04 or equivalent (provides online forums on Express! web sites) http://www.allaire.com/
- Crystal Reports 7.0
Take advantage of security protocols already available through standard Internet and network technology. Using current browsers, the iMIS system transfers your data between users and servers in secure sessions and connections, using the strongest technology available.
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A Comprehensive Solution
iMIS e-Series is part of a comprehensive e-business solution from iMIS. iMIS e-Series offers a suite of applications to help you conduct business over the Web, and includes a fully integrated suite of iMIS back office applications. These range from customer relationship management, order entry, membership, subscriber billing, and events management. An additional suite of modules is available to further
expand its functionality. ASI Alliance Partner offerings are available as well, including distance learning, virtual tradeshows, abstract management, and survey tracking solutions. iMIS e-Series offers interfaces to many leading accounting systems such as Great Plains.
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Use Prevailing Technology
Databases Supported
- Sybase Adaptive Server Anywhere 6.0.3
- Microsoft SQL Server 7 or 6.5
Browsers Supported
- Netscape 4.0 or higher
- Microsoft Internet Explorer 4.0 or higher
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